I used to go by the mantra that schedules were bullshit. I wouldn't give people deadlines or commit to them unless I knew we could deliver something on time.
However, I've revised my stance: schedules are just a guess. We can learn a bit about how long it takes us to write a given type of app and make slightly better guesses in the future.
So why make a schedule at all? Communication. If the other department heads who rely on my team for both day to day and project support don't have a clue what I'm working on, it's hard for them to understand why I'm not working on whatever they need. A schedule helps to explain why everything can't be done for everyone all at one.
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